Company Overview

Voice & Data

Beyond exceptional customer service, evolution of product offerings, innovative thinking, and comprehensive coverage, First Communications offers the advantages of a power, security and performance over our Voice and Data network.

The Network

First Communications is a facilities-based carrier with a foundation built on proven technology designed to provide you with the highest quality, most reliable voice, data and integrated services. The advanced technology and flexibility of our network enables us to provide a variety of advantages to our customers and a much wider range of products and services than is available with other carriers.

The Next Generation of Business Technology

• Quality Network. Utilizing fiber optic transport connectivity, state of the art next generation digital and IP based switching technologies, and the latest advances in router and integrated access equipment provides unsurpassed network performance. First Communications utilizes this high performance network to deliver the highest quality services.

• Reliability and Redundancy. First Communications voice switches feature built-in redundancy in transmission and digital switching equipment allowing for the automatic rerouting of traffic in the event of a natural disaster or fiber cut. Services are provisioned and managed to provide the greatest levels of redundancy and protection. All switch sites are designed to meet carrier class specification to offer the maximum protection against service interruptions caused by environmental and power issues.

• Network Operations Center. Our Network Operations Center (NOC) monitors the facilities 24 hours a day, 7 days a week. The NOC proactively monitors the network and can automatically detect and flag potential problems before they affect traffic.
  SONET Ring Technology, SS7 and SIP. First Communications utilizes SONET Ring Technology to ensure redundancy throughout the network. SONET Rings have been deployed throughout the network to reduce the service outage caused by transport network failure. In addition, the network utilizes Signaling System 7 (SS7) and Session Initiation Protocol (SIP) which provide for flexibility in the migration of voice and data products to insure a highly reliable methodology of call set-up and completion of all calls.